Ella Heels

Orders are dispatched within 24 hours from our warehouse.

Delivery Time:
• Metro Cities: 2–3 Days
• Rest of India: 4–6 Days

We do accept returns and exchanges.

• Our team calls to confirm your size before dispatch to ensure the best fit.
• Product videos and images on every product page help you clearly see the product before ordering.

Need a return or exchange?

• You can request a return or exchange within 7 days of delivery.
• Submit your request through the Return / Exchange Form. (Click here)
• Ship the product back to us at your own shipping cost.
• Once we receive and inspect the product, we will process your refund or exchange.

Important

• The product must be unused, undamaged, and in original condition.
• If a damaged product or different item is received, the return will not be processed.
• For safety, we recommend recording an unboxing and packing video.

Some sizes sell out quicker than expected.

Share your details and we’ll notify you if your preferred piece or size goes out of stock — or when it’s restocked.